About

Mad About Pets is an independently owned Family business located in Ferntree Gully, Victoria.

Since opening in September, 2004,   we have embraced the  Mountain Gate Shopping Centre community and shared their enthusiastic spirit for personal and friendly service. Over the years our commitment to quality and care has help us become one of Melbourne’s most exciting pet stores.  

In June 2007 when a nearby store became available we made the decision to split the business in two.  This way we each store could specialize in their own area of products and service to make it easier for our customers to find what they are looking for and get the very best specialized service.

SHOP 55 Mountain Gate Shopping Centre

Dogs, puppies, cats, kittens and all your grooming requirements including professional grooming and a do it yourself dog wash. 

We stock one of the largest ranges of food, treats, kennels, cages, carriers, collars, leads, bedding, toys, medications, supplements, shampoos, cat scratching posts and much much more.




 SHOP 58 Mountain Gate Shopping Centre

Birds, fish, chickens, reptiles & small animals such as rabbits, guinea pigs, ferrets, rats and mice.  

Our specialty is birds. Both Aviary and hand reared Australian and exotic birds.  Stocking a full range of cages, carriers, plan pens, bird toys, medications, nesting material, nesting boxes, feeders and water dispensers, hand rearing formulas, seed in bulk and by the kilo. Chickens are our latest addition.  We just love them.

Come in and see how easy they are to keep and see if you will love them too. Fresh, cage free eggs are just the one of the benefits of owning backyard chickens.  Mad About Pets offers one of the largest selections of small animal products, toys, bedding, food and cages to satisfy every small animal needs. Small animal enthusiasts are amazed at the variety of products.  There is also tropical and cold water fish with all of your aquatic needs very well catered for with a large and expanding range of filters, ornaments, pumps, pond accessories and tanks at very competitive prices.  Knowledgeable staff can also assist you with problem tanks and advise you on how to get the most from your existing set up. Reptiles are a large part of Mad About Pets.  Staff can assist you with your full set up including licensing and advice on suitable animals for children and teenagers.  We stock all reptile products including cages, substrate, bowls, logs, frozen & live food, breeding, lighting and heating requirements. 

Now in 2016, as well as bricks and mortar we are online.  All of your favourite brands. Royal Canin, Hills Science Diet, Advance, Eukanuba, Pro-Plan,  MFM & Meals for Mutts, Canidae, Ivory Coat, Super Coat, Coprice & Fancy Feast. We also stock Advantage, Advantix, Advocate, Canimax, Capstar, Comfortis, Drontal, Endogaurd, Felex, Frontline Plus, Heartgaurd, Interceptor, Milbemax, Nexgard Panoramis, Profender, Revolution and Sentinel all at extremely competitive pricing.  Kennels, Bedding, Accessories, Hutches, Cages and Aquariums are in abundance.  You will be amazed at the depth of range in both stores. Many of our customers travel a great distance to come to our store.  If that is you, be prepared to spend some time both instore and at the lovely restaurants and cafes that are in the centre.  All are dog friendly & there is a park (not off lead) for your pooches to stretch their legs. Mad About Pets is a family and pet friendly store and we welcome you to visit and spend some time. We would love to see you soon. 

 

Indepet & Competitive pricing

We are also proud members of Indepet, Australia & New Zealand’s premier Independent Group Buying for the Pet Industry. Indepet is a network of Independent pet care retailers servicing pet owners of Australia and New Zealand.  It gives locally-owned independents like Mad About Pets the collective buying power needed to guarantee competitive pricing. So when you buy from Mad About Pets, you support a locally owned business that’s committed to servicing your local community and beyond. 

 

 

Price match commitment

You can buy at Mad About Pets confidently that our prices are extremely competitive and that upon request we will match any advertised or in store price from an Australian Bricks & Mortar store for the same product if it is immediately available.  When a % discount is offered on a particular item we will price match with the actual dollar amount charged, not necessarily with the % discount offered.  All pricing matched will be like for like including delivery fee if applicable.  Our Price match commitment excludes stock liquidations, customer special orders, competitor clearance products or clearance stock that is close to use by date.  We do not match competitors category or store wide discounts.  Mad About Pets reserves the right to limit quantity of products available for price-matching at our discretion. We also reserve the right not to price match on prices below our wholesale cost  but you can be assured that as a family owned independent store we will do everything we can to always give you the right price for the products you want.


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Loyalty Program:

Come into Mad About Pets to sign up for our ins tore loyalty program to start earning points on your in store purchases and begin loving your family pet just that little bit more.

 

Services

Aside from providing a great range of products for pets, Mad About Pets provides services to help care and look after your pets! You can find out more information about these below:

Puppy Classes

Dog Grooming

Automatic DIY Dog Wash



Fun Facts

Mad About Pets has over 8,000 key proven product lines, sold with the assurance that they are safe, professionally tested and used.

Livestock range: puppies, kittens, guinea pigs, rabbits, rats, mice, reptiles, cold water and tropical fish, extensive range of birds

Staff: 16

Open 7 days a week. Public Holidays 10-4pm.

Size of Stores – 390sq m ea store = 780 sq m in total.

Mad About Pets has a separate Grooming Salon that caters for all breeds of dogs, cats and small animals.

Automatic DIY Dog Wash


 
 
 

Legal Stuff:

Click here to view our privacy policy, shipping & returns policy and conditions of use of the site.